.page-helpdesk-modern {
    background:
        linear-gradient(90deg, rgba(95, 180, 255, 0.045) 1px, transparent 1px),
        linear-gradient(180deg, rgba(95, 180, 255, 0.035) 1px, transparent 1px),
        radial-gradient(circle at 74% 18%, rgba(31, 185, 129, 0.11), transparent 28%),
        linear-gradient(180deg, #061018 0%, #08131d 48%, #061017 100%);
    background-size: 64px 64px, 64px 64px, auto, auto;
}

.helpdesk-product {
    overflow: hidden;
}

.helpdesk-hero {
    position: relative;
    padding: 34px 0 82px;
}

.helpdesk-hero::before {
    content: "";
    position: absolute;
    inset: 0;
    pointer-events: none;
    background:
        linear-gradient(90deg, rgba(255,255,255,0.035) 1px, transparent 1px),
        linear-gradient(180deg, rgba(255,255,255,0.025) 1px, transparent 1px);
    background-size: 72px 72px;
    mask-image: linear-gradient(180deg, #000 0%, transparent 78%);
}

.helpdesk-hero .container,
.helpdesk-section .container {
    position: relative;
    z-index: 1;
}

.helpdesk-hero__breadcrumb {
    margin-bottom: 42px;
}

.helpdesk-hero__intro {
    min-width: 0;
    text-align: left;
}

.helpdesk-hero__copy {
    min-width: 0;
}

.helpdesk-hero__layout {
    display: grid;
    grid-template-columns: minmax(0, 0.95fr) minmax(360px, 460px);
    gap: 64px;
    align-items: end;
}

.helpdesk-hero__product {
    width: fit-content;
    margin: 0 0 18px;
    padding: 8px 13px;
    border: 1px solid rgba(109, 198, 188, 0.3);
    border-radius: 8px;
    background: rgba(109, 198, 188, 0.08);
    color: #8ee7da;
    font-size: 0.82rem;
    font-weight: 850;
    letter-spacing: 0.04em;
    line-height: 1;
}

.helpdesk-hero__copy h1 {
    max-width: 940px;
    margin: 0 0 22px;
    font-size: clamp(2.7rem, 5.6vw, 5.6rem);
    line-height: 0.98;
    letter-spacing: -0.035em;
}

.helpdesk-hero__lead {
    max-width: 720px;
    margin: 0;
    color: #b9c8d3;
    font-size: clamp(1.05rem, 1.6vw, 1.25rem);
    line-height: 1.75;
}

.helpdesk-hero__actions {
    display: flex;
    flex-wrap: wrap;
    justify-content: flex-start;
    gap: 12px;
    margin-top: 30px;
}

.helpdesk-hero__response {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    margin: 16px 0 0;
    color: #8fa4b3;
    font-size: 0.9rem;
}

.helpdesk-hero__response i {
    color: #31d089;
}

.helpdesk-hero-shot {
    position: relative;
    display: grid;
    grid-template-columns: minmax(0, 1.45fr) minmax(230px, 0.55fr);
    gap: 16px;
    margin: 54px 0 0;
    padding: 16px;
    border: 1px solid rgba(126, 164, 185, 0.2);
    border-radius: 10px;
    background:
        radial-gradient(circle at top right, rgba(109, 198, 188, 0.18), transparent 34%),
        linear-gradient(180deg, rgba(255,255,255,0.06), rgba(255,255,255,0.018)),
        rgba(7, 16, 24, 0.86);
    box-shadow: 0 30px 90px rgba(0,0,0,0.42);
}

.helpdesk-hero-shot img {
    display: block;
    width: 100%;
    border: 1px solid rgba(255,255,255,0.08);
    border-radius: 8px;
    background: #061019;
    object-fit: contain;
    object-position: center;
    box-shadow: 0 18px 46px rgba(0,0,0,0.28);
}

.helpdesk-hero-callout {
    position: absolute;
    z-index: 3;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    min-height: 38px;
    padding: 9px 12px;
    border: 1px solid rgba(109, 198, 188, 0.28);
    border-radius: 8px;
    background: rgba(4, 13, 19, 0.9);
    color: #e3fffa;
    font-size: 0.78rem;
    font-weight: 850;
    box-shadow: 0 16px 38px rgba(0,0,0,0.32);
}

.helpdesk-hero-callout i {
    color: #8ee7da;
}

.helpdesk-hero-callout--alert {
    left: 34px;
    top: 34px;
}

.helpdesk-hero-callout--ticket {
    right: 34px;
    bottom: 34px;
}

.helpdesk-hero-shot__main img {
    height: 100%;
    min-height: 420px;
    aspect-ratio: 16 / 9;
}

.helpdesk-hero-shot__stack {
    display: grid;
    gap: 16px;
}

.helpdesk-hero-shot__stack img {
    height: 100%;
    min-height: 202px;
    aspect-ratio: 16 / 10;
}

.helpdesk-workflow-panel {
    display: grid;
    gap: 18px;
    padding: 22px;
    border: 1px solid rgba(109, 198, 188, 0.26);
    border-radius: 10px;
    background:
        radial-gradient(circle at top right, rgba(109, 198, 188, 0.16), transparent 42%),
        linear-gradient(180deg, rgba(255,255,255,0.07), rgba(255,255,255,0.02)),
        rgba(5, 12, 18, 0.88);
    box-shadow: 0 22px 60px rgba(0,0,0,0.32);
    border-left: 4px solid rgba(109, 198, 188, 0.78);
}

.helpdesk-workflow-panel__head {
    display: grid;
    gap: 8px;
}

.helpdesk-workflow-panel__head span {
    color: #8ee7da;
    font-size: 0.78rem;
    font-weight: 900;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.helpdesk-workflow-panel__head strong {
    color: #ffffff;
    font-family: var(--font-display);
    font-size: clamp(1.5rem, 2.4vw, 2.2rem);
    line-height: 1.03;
    letter-spacing: -0.025em;
}

.helpdesk-workflow-list {
    display: grid;
    gap: 10px;
}

.helpdesk-workflow-list article {
    display: grid;
    grid-template-columns: 36px 1fr;
    gap: 12px;
    align-items: start;
    padding: 13px;
    border: 1px solid rgba(109, 198, 188, 0.14);
    border-radius: 9px;
    background: rgba(4, 12, 18, 0.62);
}

.helpdesk-workflow-list i {
    display: inline-grid;
    place-items: center;
    width: 36px;
    height: 36px;
    border-radius: 8px;
    background: rgba(109, 198, 188, 0.1);
    color: #8ee7da;
}

.helpdesk-workflow-list strong {
    display: block;
    color: #ffffff;
    font-size: 0.95rem;
    line-height: 1.2;
}

.helpdesk-workflow-list p {
    margin: 0;
    color: #91a7b4;
    font-size: 0.82rem;
    line-height: 1.5;
}

.helpdesk-workflow-panel__deal {
    display: grid;
    grid-template-columns: auto 1fr;
    gap: 10px;
    align-items: center;
    padding-top: 14px;
    border-top: 1px solid rgba(109, 198, 188, 0.16);
}

.helpdesk-workflow-panel__deal span {
    color: #ffffff;
    font-family: var(--font-display);
    font-size: 1.55rem;
    line-height: 1;
    letter-spacing: -0.025em;
}

.helpdesk-workflow-panel__deal em {
    color: #8ee7da;
    font-size: 0.78rem;
    font-style: normal;
    font-weight: 850;
    line-height: 1.3;
}

.helpdesk-section {
    padding: 92px 0;
}

.helpdesk-section--usps {
    padding: 50px 0 76px;
}

.helpdesk-section--flows {
    padding-top: 76px;
}

.helpdesk-section--gallery {
    background:
        radial-gradient(circle at 20% 20%, rgba(109,198,188,0.08), transparent 30%),
        rgba(255,255,255,0.015);
}

.helpdesk-section--features {
    background:
        linear-gradient(180deg, rgba(5, 13, 20, 0.22), rgba(109, 198, 188, 0.035)),
        rgba(2, 8, 13, 0.32);
}

.helpdesk-section__head {
    max-width: 760px;
    margin-bottom: 38px;
}

.helpdesk-section__head--wide {
    max-width: 860px;
}

.helpdesk-section__head h2 {
    margin: 0 0 14px;
    font-size: clamp(2rem, 4vw, 4rem);
    line-height: 1;
    letter-spacing: -0.035em;
}

.helpdesk-section__head p {
    max-width: 660px;
    color: #91a5b3;
    font-size: 1.02rem;
    line-height: 1.75;
}

.helpdesk-flow-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 16px;
}

.helpdesk-usp-panel {
    display: grid;
    grid-template-columns: minmax(230px, 0.58fr) minmax(0, 1.42fr);
    gap: 1px;
    border: 1px solid rgba(126, 164, 185, 0.16);
    border-radius: 22px;
    overflow: hidden;
    background: rgba(126, 164, 185, 0.12);
    box-shadow: 0 28px 80px rgba(0, 0, 0, 0.22);
}

.helpdesk-usp-panel--hero {
    margin-top: 34px;
}

.helpdesk-usp-panel__intro,
.helpdesk-usp-card {
    background:
        linear-gradient(180deg, rgba(255,255,255,0.055), rgba(255,255,255,0.02)),
        rgba(8, 17, 26, 0.84);
}

.helpdesk-usp-panel__intro {
    padding: 26px;
    border-left: 3px solid rgba(109, 198, 188, 0.82);
}

.helpdesk-usp-panel__intro p {
    margin: 0 0 12px;
    color: #8ee7da;
    font-size: 0.78rem;
    font-weight: 800;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.helpdesk-usp-panel__intro h2 {
    margin: 0;
    color: #ffffff;
    font-size: clamp(1.65rem, 3vw, 3rem);
    line-height: 1;
    letter-spacing: -0.035em;
}

.helpdesk-usp-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 1px;
    background: rgba(126, 164, 185, 0.12);
}

.helpdesk-usp-card {
    min-height: 180px;
    padding: 22px;
    position: relative;
    overflow: hidden;
}

.helpdesk-usp-card::before {
    content: "";
    position: absolute;
    inset: 0;
    background:
        radial-gradient(circle at 100% 0, rgba(109, 198, 188, 0.13), transparent 42%),
        linear-gradient(135deg, rgba(88, 166, 255, 0.08), transparent 48%);
    pointer-events: none;
}

.helpdesk-usp-card > * {
    position: relative;
    z-index: 1;
}

.helpdesk-usp-card i {
    display: inline-grid;
    place-items: center;
    width: 38px;
    height: 38px;
    margin-bottom: 18px;
    border-radius: 12px;
    background: rgba(109, 198, 188, 0.11);
    color: #8ee7da;
}

.helpdesk-usp-card h3 {
    margin: 0 0 8px;
    color: #ffffff;
    font-size: 1.02rem;
    line-height: 1.2;
}

.helpdesk-usp-card p {
    margin: 0;
    color: #94a8b6;
    font-size: 0.9rem;
    line-height: 1.6;
}

.helpdesk-flow-card {
    min-height: 250px;
    padding: 28px;
    border: 1px solid rgba(126, 164, 185, 0.18);
    border-radius: 18px;
    background:
        linear-gradient(180deg, rgba(255,255,255,0.055), rgba(255,255,255,0.018)),
        rgba(9, 17, 26, 0.78);
}

.helpdesk-flow-card i {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 48px;
    height: 48px;
    margin-bottom: 30px;
    border-radius: 14px;
    background: rgba(33, 150, 243, 0.12);
    color: #58a6ff;
    border: 1px solid rgba(88, 166, 255, 0.2);
}

.helpdesk-flow-card:nth-child(2) i {
    background: rgba(31, 185, 129, 0.12);
    color: #31d089;
    border-color: rgba(49, 208, 137, 0.2);
}

.helpdesk-flow-card:nth-child(3) i {
    background: rgba(199, 161, 98, 0.13);
    color: #d6ac69;
    border-color: rgba(214, 172, 105, 0.22);
}

.helpdesk-flow-card h3 {
    margin: 0 0 12px;
    font-size: 1.22rem;
}

.helpdesk-flow-card p {
    color: #8fa4b3;
    font-size: 0.94rem;
    line-height: 1.72;
}

.helpdesk-tour {
    display: grid;
    gap: 70px;
}

.helpdesk-tour-item {
    display: grid;
    grid-template-columns: minmax(300px, 0.82fr) minmax(0, 1.18fr);
    gap: 42px;
    align-items: center;
}

.helpdesk-tour-item--reverse {
    grid-template-columns: minmax(0, 1.18fr) minmax(300px, 0.82fr);
}

.helpdesk-tour-item--reverse .helpdesk-tour-item__text {
    order: 2;
}

.helpdesk-tour-item--reverse .helpdesk-screen {
    order: 1;
}

.helpdesk-tour-item__text h3 {
    margin: 0 0 18px;
    font-size: clamp(1.65rem, 3vw, 3.1rem);
    line-height: 1.04;
    letter-spacing: -0.025em;
}

.helpdesk-tour-item__text p {
    color: #a9bac5;
    font-size: 1rem;
    line-height: 1.78;
}

.helpdesk-tour-item__text ul {
    display: grid;
    gap: 12px;
    margin-top: 24px;
}

.helpdesk-tour-item__text li {
    display: flex;
    gap: 10px;
    align-items: flex-start;
    color: #d8e4eb;
    font-size: 0.92rem;
}

.helpdesk-tour-item__text li i {
    margin-top: 4px;
    color: #31d089;
    font-size: 0.78rem;
}

.helpdesk-screen {
    margin: 0;
    border: 1px solid rgba(126, 164, 185, 0.2);
    border-radius: 18px;
    background:
        radial-gradient(circle at top right, rgba(88, 166, 255, 0.12), transparent 34%),
        #0a1119;
    box-shadow: 0 26px 70px rgba(0, 0, 0, 0.38);
    overflow: hidden;
}

.helpdesk-lightbox-trigger {
    position: relative;
    display: block;
    width: 100%;
    padding: 14px;
    border: 0;
    background:
        linear-gradient(135deg, rgba(255,255,255,0.045), rgba(255,255,255,0.012)),
        transparent;
    color: inherit;
    cursor: zoom-in;
    text-align: inherit;
}

.helpdesk-lightbox-trigger > span {
    position: absolute;
    right: 14px;
    bottom: 14px;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 9px 12px;
    border: 1px solid rgba(255,255,255,0.18);
    border-radius: 999px;
    background: rgba(6, 12, 18, 0.82);
    color: #ffffff;
    font-size: 0.78rem;
    font-weight: 700;
    line-height: 1;
    box-shadow: 0 12px 30px rgba(0,0,0,0.34);
    opacity: 0;
    transform: translateY(4px);
    transition:
        opacity var(--transition),
        transform var(--transition),
        background-color var(--transition);
}

.helpdesk-lightbox-trigger:hover > span,
.helpdesk-lightbox-trigger:focus-visible > span {
    opacity: 1;
    transform: translateY(0);
}

.helpdesk-screen img {
    width: 100%;
    aspect-ratio: 16 / 10;
    border: 1px solid rgba(255,255,255,0.08);
    border-radius: 12px;
    background: #061019;
    object-fit: contain;
    object-position: center;
    box-shadow: 0 18px 42px rgba(0,0,0,0.28);
}

.helpdesk-tour-item:nth-child(2) .helpdesk-screen img {
    aspect-ratio: 16 / 11;
}

.helpdesk-gallery {
    display: grid;
    grid-template-columns: repeat(5, 1fr);
    gap: 16px;
}

.helpdesk-gallery-card {
    display: grid;
    grid-template-rows: auto 1fr;
    min-width: 0;
    border: 1px solid rgba(126, 164, 185, 0.18);
    border-radius: 16px;
    background: rgba(9, 17, 26, 0.74);
    overflow: hidden;
}

.helpdesk-gallery-card figure {
    margin: 0;
    background:
        radial-gradient(circle at top right, rgba(109, 198, 188, 0.1), transparent 40%),
        #081018;
    border-bottom: 1px solid rgba(126, 164, 185, 0.14);
}

.helpdesk-gallery-card img {
    width: 100%;
    aspect-ratio: 16 / 10;
    padding: 10px;
    object-fit: contain;
    object-position: center;
}

.helpdesk-lightbox {
    width: min(94vw, 1680px);
    max-width: none;
    max-height: 92vh;
    padding: 0;
    border: 1px solid rgba(126, 164, 185, 0.26);
    border-radius: 18px;
    background: #060c12;
    box-shadow: 0 40px 120px rgba(0,0,0,0.72);
    overflow: hidden;
}

.helpdesk-lightbox::backdrop {
    background: rgba(2, 6, 10, 0.86);
    backdrop-filter: blur(12px);
}

.helpdesk-lightbox img {
    display: block;
    width: 100%;
    max-height: 92vh;
    object-fit: contain;
    background: #060c12;
}

.helpdesk-lightbox__close {
    position: absolute;
    top: 14px;
    right: 14px;
    z-index: 2;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 40px;
    height: 40px;
    border: 1px solid rgba(255,255,255,0.16);
    border-radius: 999px;
    background: rgba(6, 12, 18, 0.86);
    color: #ffffff;
    cursor: pointer;
}

.helpdesk-gallery-card div {
    padding: 18px;
}

.helpdesk-gallery-card h3 {
    margin: 0 0 8px;
    font-size: 1rem;
}

.helpdesk-gallery-card p {
    color: #8fa4b3;
    font-size: 0.86rem;
    line-height: 1.6;
}

.helpdesk-cta-section {
    padding-bottom: 110px;
}

.helpdesk-cta {
    display: grid;
    grid-template-columns: 1fr auto;
    gap: 28px;
    align-items: center;
    padding: 38px;
    border: 1px solid rgba(109,198,188,0.24);
    border-radius: 22px;
    background:
        radial-gradient(circle at 82% 20%, rgba(109,198,188,0.18), transparent 34%),
        linear-gradient(135deg, rgba(255,255,255,0.07), rgba(255,255,255,0.025));
}

.helpdesk-cta h2 {
    margin: 0 0 10px;
    max-width: 820px;
    font-size: clamp(1.9rem, 3.4vw, 3.5rem);
    line-height: 1.02;
    letter-spacing: -0.03em;
}

.helpdesk-cta p {
    max-width: 640px;
    color: #a9bac5;
}

.helpdesk-cta__usps {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 20px;
}

.helpdesk-cta__usps span {
    display: inline-flex;
    align-items: center;
    min-height: 34px;
    padding: 8px 12px;
    border: 1px solid rgba(109,198,188,0.22);
    border-radius: 999px;
    background: rgba(109,198,188,0.08);
    color: #d8f7f2;
    font-size: 0.82rem;
    font-weight: 700;
    line-height: 1;
}

@media (max-width: 1100px) {
    .helpdesk-hero__layout {
        grid-template-columns: 1fr;
    }

    .helpdesk-hero__intro {
        text-align: center;
    }

    .helpdesk-hero__product,
    .helpdesk-hero__lead {
        margin-left: auto;
        margin-right: auto;
    }

    .helpdesk-hero__actions {
        justify-content: center;
    }

    .helpdesk-hero__response {
        margin-left: auto;
        margin-right: auto;
    }

    .helpdesk-tour-item,
    .helpdesk-tour-item--reverse {
        grid-template-columns: 1fr;
    }

    .helpdesk-tour-item--reverse .helpdesk-tour-item__text,
    .helpdesk-tour-item--reverse .helpdesk-screen {
        order: initial;
    }

    .helpdesk-gallery {
        grid-template-columns: repeat(2, 1fr);
    }

    .helpdesk-usp-panel,
    .helpdesk-usp-grid {
        grid-template-columns: 1fr 1fr;
    }

    .helpdesk-usp-panel__intro {
        grid-column: 1 / -1;
    }
}

@media (max-width: 760px) {
    .helpdesk-hero {
        padding-top: 28px;
    }

    .helpdesk-hero__breadcrumb {
        margin-bottom: 26px;
    }

    .helpdesk-hero__copy h1 {
        font-size: clamp(2.35rem, 13vw, 4rem);
    }

    .helpdesk-hero-shot {
        grid-template-columns: 1fr;
        padding: 12px;
    }

    .helpdesk-hero-shot__main img {
        min-height: 0;
        aspect-ratio: 16 / 10;
    }

    .helpdesk-hero-shot__stack {
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 12px;
    }

    .helpdesk-hero-shot__stack img {
        min-height: 0;
    }

    .helpdesk-flow-grid,
    .helpdesk-gallery,
    .helpdesk-usp-panel,
    .helpdesk-usp-grid,
    .helpdesk-cta {
        grid-template-columns: 1fr;
    }

    .helpdesk-section {
        padding: 68px 0;
    }

    .helpdesk-flow-card {
        min-height: 0;
    }

    .helpdesk-tour {
        gap: 54px;
    }

    .helpdesk-cta {
        padding: 26px;
    }

    .helpdesk-cta .btn {
        width: 100%;
    }

    .helpdesk-lightbox-trigger > span {
        opacity: 1;
        transform: none;
    }
}

@media (max-width: 760px) {
    .helpdesk-hero-callout {
        position: static;
        width: fit-content;
        margin-top: 10px;
    }
}

.helpdesk-section--journey {
    background:
        linear-gradient(180deg, rgba(109, 198, 188, 0.035), rgba(255,255,255,0.01)),
        rgba(2, 8, 13, 0.18);
}

.helpdesk-incident-journey {
    position: relative;
    gap: 34px;
    padding-left: 42px;
}

.helpdesk-incident-journey::before {
    content: "";
    position: absolute;
    top: 20px;
    bottom: 20px;
    left: 12px;
    width: 2px;
    background: linear-gradient(180deg, rgba(109,198,188,0.1), rgba(109,198,188,0.75), rgba(109,198,188,0.1));
}

.helpdesk-journey-step {
    position: relative;
    grid-template-columns: minmax(280px, 0.76fr) minmax(0, 1.24fr);
    gap: 28px;
    padding: 24px;
    border: 1px solid rgba(109, 198, 188, 0.16);
    border-radius: 12px;
    background:
        linear-gradient(180deg, rgba(255,255,255,0.05), rgba(255,255,255,0.015)),
        rgba(5, 13, 20, 0.7);
    box-shadow: 0 24px 70px rgba(0,0,0,0.24);
    transition: transform var(--transition), border-color var(--transition), background-color var(--transition);
}

.helpdesk-journey-step::before {
    content: "";
    position: absolute;
    left: -36px;
    top: 34px;
    width: 14px;
    height: 14px;
    border: 3px solid #08131d;
    border-radius: 999px;
    background: #8ee7da;
    box-shadow: 0 0 0 6px rgba(109,198,188,0.14);
}

.helpdesk-journey-step:hover {
    transform: translateX(6px);
    border-color: rgba(109, 198, 188, 0.34);
    background-color: rgba(5, 13, 20, 0.82);
}

.helpdesk-journey-step__marker {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 44px;
    height: 32px;
    margin-bottom: 18px;
    border: 1px solid rgba(109,198,188,0.25);
    border-radius: 8px;
    background: rgba(109,198,188,0.08);
    color: #8ee7da;
    font-weight: 900;
    font-size: 0.82rem;
}

.helpdesk-journey-step.helpdesk-tour-item--reverse .helpdesk-tour-item__text,
.helpdesk-journey-step.helpdesk-tour-item--reverse .helpdesk-screen {
    order: initial;
}

.helpdesk-journey-step .helpdesk-screen {
    border-radius: 10px;
    box-shadow: 0 18px 50px rgba(0,0,0,0.34);
}

.helpdesk-ops-modules {
    grid-template-columns: 1.25fr 0.9fr 0.9fr;
    align-items: stretch;
}

.helpdesk-ops-modules .helpdesk-gallery-card {
    border-radius: 10px;
    background:
        linear-gradient(180deg, rgba(109,198,188,0.055), rgba(255,255,255,0.015)),
        rgba(5, 13, 20, 0.78);
}

.helpdesk-ops-modules .helpdesk-gallery-card:first-child {
    grid-row: span 2;
}

.helpdesk-gallery-card__module {
    display: inline-flex;
    margin-bottom: 10px;
    color: #8ee7da;
    font-size: 0.72rem;
    font-weight: 900;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.helpdesk-feature-kicker {
    display: inline-flex;
    margin-bottom: 14px;
    color: #8ee7da;
    font-size: 0.78rem;
    font-weight: 900;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.helpdesk-feature-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 14px;
}

.helpdesk-feature-group {
    position: relative;
    display: grid;
    gap: 18px;
    min-width: 0;
    padding: 22px;
    border: 1px solid rgba(126, 164, 185, 0.18);
    border-left: 4px solid rgba(109, 198, 188, 0.72);
    border-radius: 8px;
    background:
        linear-gradient(180deg, rgba(255,255,255,0.045), rgba(255,255,255,0.014)),
        rgba(5, 13, 20, 0.78);
}

.helpdesk-feature-group:nth-child(3n + 2) {
    border-left-color: rgba(88, 166, 255, 0.76);
}

.helpdesk-feature-group:nth-child(3n) {
    border-left-color: rgba(214, 172, 105, 0.78);
}

.helpdesk-feature-group__head {
    display: grid;
    grid-template-columns: 44px 1fr;
    gap: 14px;
    align-items: start;
}

.helpdesk-feature-group__head > span {
    display: inline-grid;
    place-items: center;
    width: 44px;
    height: 34px;
    border: 1px solid rgba(109,198,188,0.24);
    border-radius: 6px;
    background: rgba(109,198,188,0.08);
    color: #8ee7da;
    font-size: 0.78rem;
    font-weight: 900;
}

.helpdesk-feature-group h3 {
    margin: 0 0 8px;
    color: #ffffff;
    font-size: 1.08rem;
    line-height: 1.25;
}

.helpdesk-feature-group__head p {
    margin: 0;
    color: #91a7b4;
    font-size: 0.9rem;
    line-height: 1.6;
}

.helpdesk-feature-list {
    columns: 2 260px;
    column-gap: 26px;
    margin: 0;
    padding: 0;
    list-style: none;
}

.helpdesk-feature-list li {
    display: grid;
    grid-template-columns: 16px 1fr;
    gap: 9px;
    break-inside: avoid;
    margin: 0 0 10px;
    color: #d8e4eb;
    font-size: 0.86rem;
    line-height: 1.52;
}

.helpdesk-feature-list i {
    margin-top: 4px;
    color: #31d089;
    font-size: 0.72rem;
}

@media (max-width: 980px) {
    .helpdesk-incident-journey {
        padding-left: 0;
    }

    .helpdesk-incident-journey::before,
    .helpdesk-journey-step::before {
        display: none;
    }

    .helpdesk-journey-step {
        grid-template-columns: 1fr;
    }

    .helpdesk-ops-modules {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .helpdesk-feature-grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 640px) {
    .helpdesk-ops-modules {
        grid-template-columns: 1fr;
    }

    .helpdesk-feature-group {
        padding: 18px;
    }

    .helpdesk-feature-group__head {
        grid-template-columns: 1fr;
    }

    .helpdesk-feature-list {
        columns: auto;
    }
}

@media (prefers-reduced-motion: no-preference) {
    .effects-ready .helpdesk-journey-step,
    .effects-ready .helpdesk-gallery-card,
    .effects-ready .helpdesk-flow-card,
    .effects-ready .helpdesk-usp-card,
    .effects-ready .helpdesk-feature-group {
        opacity: 0;
        transform: translateY(22px);
        transition:
            opacity 520ms ease,
            transform 520ms ease,
            border-color var(--transition),
            background-color var(--transition);
    }

    .effects-ready .helpdesk-journey-step.is-visible,
    .effects-ready .helpdesk-gallery-card.is-visible,
    .effects-ready .helpdesk-flow-card.is-visible,
    .effects-ready .helpdesk-usp-card.is-visible,
    .effects-ready .helpdesk-feature-group.is-visible {
        opacity: 1;
        transform: translateY(0);
    }

    .effects-ready .helpdesk-journey-step.is-visible:hover {
        transform: translateX(6px);
    }
}