Operations
Monitoring
Track the health and performance of important systems with clear operational data.
- Key systems in view
- Measurable operational data
Managed services
We take responsibility for your server operations.
Administration, maintenance, monitoring, and backups stay with one operations team, with agreed responsibilities and response paths.
Managed services
Operations, maintenance, and technical support.
Operations
Backups & recovery
Organize backups and recovery to match the environment.
- Protect data
- Plan recovery around the environment
Performance
Technical operations
Ongoing support for systems, services, and connected components.
- Support in daily operations
- Clean technical maintenance
Growth
Flexible expansion
If performance or scope grows, the environment can expand without changing platforms.
- Plan for scaling
- Not limited to rigid packages
Stability
Maintenance
Regular care, updates, and technical support.
- Reliable performance
- Predictable operating routines
Solution
Custom requirements
When standard is not enough, we implement the right technical solution.
- Flexible instead of rigid
- Directly aligned to the need
Operating standards
What we organize as a dependable part of ongoing operations.
The exact service scope depends on your environment. These principles form the framework for managed cloud and individually agreed operating models.
EU-only infrastructure
All of our server locations are within the European Union, with a clear focus on Germany.
Response within 24 hours
You receive a personal response within 24 hours, and often considerably faster during business hours.
At least daily backups
Backups run at least once per day or according to a stricter, jointly agreed customer specification.
Quarterly recovery tests
Disaster recovery procedures are reviewed and performed in practice at least once every quarter.
Multi-channel monitoring
Monitoring and alerting do not depend on a single tool or a single notification channel.
Restricted on-premises access
Operations use WireGuard or a comparable VPN tunnel and are limited to the agreed VM or supplied image.
Coverage up to 24/7: maintenance, technical on-call support, and response times can be agreed as a service level for round-the-clock operations. Scope and availability are aligned with your operational requirements.
Managed services
Your systems. Our operations team.
Send us a short overview of your systems and current tasks. We will propose scope, responsibilities, and a realistic start.