Crazy-Helpdesk connects service and monitoring. Crazy-Shop connects ordering, customer portal, and administration. We handle operations and updates.
Real interfaces, documented scope, clearly defined operating models, and accessible processes give you a reliable basis for your decision.
The complete feature scope is documented by area and can be filtered directly.
Every interface shown comes from Crazy-Helpdesk or Crazy-Shop.
Operations, updates, and responsibility stay explicit. Helpdesk is also available as managed on-premises.
Operating status and the rollout process are directly accessible instead of being vague promises.
Crazy-Helpdesk & Monitoring
Bring tickets, ITSM processes, CMDB, and server monitoring together in one shared platform.
Crazy-Shop
Provide offers, ordering flows, and digital services without client limits and without paid add-ons or modules in a clear shop structure.
Your software runs on infrastructure in Germany or within the EU. We work in line with GDPR and relevant EU regulations so data protection and operations fit together from the start.
Logins, roles, approvals, and permissions are configured to fit your teams.
The products can be integrated into existing processes, portals, and operating environments.
We handle updates, keep operations stable, and plan extensions with you.
For non-profit organizations, charitable projects, and committed communities, we review access to a free community version of our software. With small communities and clans, we also explore together whether discounted services are a good fit.
We demonstrate Crazy-Helpdesk or Crazy-Shop using your workflows and discuss any required extensions directly.