Prices & services
What do Crazy-Shop and Crazy-Helpdesk cost, and what is included? Find monthly costs and separate services here. Send a non-binding inquiry, receive your personal offer, and agree the start in writing.
You pay for your support plan (Basic, Plus, or Business) and exactly one SLA package. All prices are net plus statutory VAT. Shared cloud operation is included in the list price; own installations and on-premises receive an individual offer.
Shared cloud: operation, hosting, updates and agreed backups are included in the list price.
Own installation and in-your-infrastructure operation: price and scope are agreed individually in your offer.
Business includes 60 minutes of setup and advice per month; unused minutes expire. Work beyond this allowance, extensive migrations, integrations, and custom development are quoted separately. We agree scope and cost in advance.
How to move from your inquiry to an agreed start:
Choose your support plan, operating model, and exactly one SLA package, or simply describe what you need. Your inquiry is non-binding.
We review your selection, clarify open questions, and confirm scope, conditions, and price in a personal offer.
Only the written agreement defines scope, price, and the start. There is no checkout, and no inquiry automatically concludes a contract.
Prices & services
Pricing version 1